Legal

Privacy Policy

Last updated: March 2026

At Team Vamos, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase from us.

1. Information We Collect

We may collect personal information that you voluntarily provide when interacting with our website, including but not limited to:

  • Full name
  • Email address
  • Contact number
  • Shipping and billing address
  • Payment information (processed securely via our payment gateway)
  • Any communication you send to our customer support

We may also automatically collect non-personal data such as IP addresses, browser type, device information, and website usage statistics to help improve our site's performance and user experience.

2. How We Use Your Information

Your information is collected for the following purposes:

  • To process and fulfill your orders
  • To provide updates on order status and shipping
  • To improve our products, services, and website experience
  • To respond to your inquiries and provide customer support
  • To send you promotional updates (only if you have opted in)

We will never sell, rent, or disclose your personal information to any third party except as required by law or to trusted partners who assist in order processing, payment, and delivery — and who are bound by strict confidentiality obligations.

3. Data Protection and Security

We take all reasonable measures to protect your personal data from unauthorized access, misuse, or disclosure. All transactions and sensitive information are processed through secure, encrypted connections (SSL) and managed via trusted third-party payment providers.

4. Cookies

Our website may use cookies to enhance user experience, track analytics, and remember preferences. You can choose to disable cookies through your browser settings, but some website functions may not work properly without them.

5. Your Rights

Under Malaysia's Personal Data Protection Act (PDPA), you have the right to:

  • Access, update, or correct your personal information
  • Withdraw consent for data processing (subject to applicable terms)
  • Request deletion of your data from our systems

To exercise these rights, please contact us at support@teamvamos.asia.

6. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our business or legal requirements. The latest version will always be available on our website.

7. Contact Us